Security Dispatcher (Armed Response)

Sharp eyes and a calm voice are the tools of the trade at an armed response control room in Krugersdorp. It's the kind of job where doing the basics well every day gets you noticed.

This post is Krugersdorp-based, with most of your time spent at an armed response control room.

• Monitor live CCTV feeds and zoom in on suspicious movement
• Pull and save video footage for incident investigations
• Answer alarm signals and phone clients to verify them
• Talk down intruders over on-site speakers when the system allows
• Keep call-out times and client passwords up to date
• Hand over open incidents clearly at shift change
• Track stolen vehicles on the map and guide recovery teams

• Matric
• PSIRA registration, Grade C or higher
• Able to stay focused through 12-hour day and night shifts
• Good memory for sites, streets and procedures

• CCTV operator short course
• Speaking more than one local language

• Path to senior controller or supervisor
• Training on the monitoring software
• Indoor, air-conditioned work environment

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.