Tracking Control Room Agent (Vehicle Recovery)

Sharp eyes and a calm voice are the tools of the trade at a remote video monitoring centre in Isando. Good for someone who wants to build a solid track record they can put on their CV.

You'll be based at a remote video monitoring centre in Isando. Living nearby, or on a taxi route to it, really helps. You'll start with a short induction before working on your own.

• Report camera faults and offline sites to the technicians
• Hand over open incidents clearly at shift change
• Dispatch the nearest response vehicle over the radio
• Talk down intruders over on-site speakers when the system allows
• Monitor live CCTV feeds and zoom in on suspicious movement

• Good memory for sites, streets and procedures
• Computer literate and quick on a keyboard
• No criminal convictions (vetting is done before you start)
• Matric

• CCTV operator short course
• Experience on a CCTV or alarm monitoring platform

• Training on the monitoring software
• Indoor, air-conditioned work environment
• Path to senior controller or supervisor

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.