Security Dispatcher (Armed Response) – Experienced

Sharp eyes and a calm voice are the tools of the trade at a remote video monitoring centre in Midrand. It suits someone who likes knowing exactly what a good day's work looks like.

You'll report in Midrand. Relocation is not covered for this one. Weekend work is on a roster, so you won't be on every weekend.

• Monitor live CCTV feeds and zoom in on suspicious movement
• Keep call-out times and client passwords up to date
• Report camera faults and offline sites to the technicians
• Answer alarm signals and phone clients to verify them
• Hand over open incidents clearly at shift change
• Track stolen vehicles on the map and guide recovery teams
• Dispatch the nearest response vehicle over the radio

• Good memory for sites, streets and procedures
• PSIRA registration, Grade C or higher
• Clear speaking voice on radio and phone
• Able to stay focused through 12-hour day and night shifts

• Experience on a CCTV or alarm monitoring platform
• Speaking more than one local language
• CCTV operator short course

• Training on the monitoring software
• Indoor, air-conditioned work environment
• Shift allowance for nights
• Path to senior controller or supervisor

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.