Security Dispatcher (Armed Response) – Experienced

You'll watch the screens and radios at a shopping mall security office in Mogwase, and send help the moment something is wrong. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is Mogwase-based, with most of your time spent at a shopping mall security office. There's a probation period of three months before the contract is confirmed.

• Report camera faults and offline sites to the technicians
• Pull and save video footage for incident investigations
• Keep call-out times and client passwords up to date
• Answer alarm signals and phone clients to verify them
• Hand over open incidents clearly at shift change

• Matric
• PSIRA registration, Grade C or higher
• Clear speaking voice on radio and phone
• Computer literate and quick on a keyboard

• Speaking more than one local language
• Experience on a CCTV or alarm monitoring platform
• Call centre work in the past

• Shift allowance for nights
• Indoor, air-conditioned work environment
• Training on the monitoring software
• Path to senior controller or supervisor

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.