Service Advisor (Passenger Vehicle Dealership)

The workshop runs on good bookings and the right parts. This truck and bus dealership in Mossel Bay needs you on that side. If you turn up on time and finish what you start, you'll fit in quickly.

Home base is a truck and bus dealership on the Mossel Bay side of Western Cape.

• Handle complaints calmly and find a fix with the workshop manager
• Open job cards and explain the work and cost before it starts
• Phone customers with extra work found and get approval in writing
• Count stock during cycle counts and year-end stocktake
• Pick, pack and issue parts to technicians against job cards

• Good working knowledge of car parts and basic vehicle systems
• Code 08 licence
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Calm and polite with customers, even when they are upset

• Paid brand training
• Commission on parts sales or workshop turnover
• Company uniform

• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.