Tracking Control Room Agent (Vehicle Recovery)

Sharp eyes and a calm voice are the tools of the trade at a remote video monitoring centre in Alberton. You don't need to be the loudest person in the room, just the one others can count on.

You'll be based at a remote video monitoring centre in Alberton. Living nearby, or on a taxi route to it, really helps. Start date: as soon as possible for the right person.

• Talk down intruders over on-site speakers when the system allows
• Keep call-out times and client passwords up to date
• Log every event and action on the monitoring software
• Monitor live CCTV feeds and zoom in on suspicious movement
• Track stolen vehicles on the map and guide recovery teams

• Good memory for sites, streets and procedures
• Clear speaking voice on radio and phone
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard

• CCTV operator short course
• Call centre work in the past
• Speaking more than one local language

• Shift allowance for nights
• Training on the monitoring software
• Indoor, air-conditioned work environment
• Path to senior controller or supervisor

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Show you can stay alert at night. If you have done night shift before without problems, say so.