Tracking Control Room Agent (Vehicle Recovery)

You'll watch the screens and radios at a vehicle tracking control centre in eMalahleni, and send help the moment something is wrong. You'll work with a small crew, so being easy to work with matters as much as skill.

Home base is a vehicle tracking control centre on the eMalahleni side of Mpumalanga. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Report camera faults and offline sites to the technicians
• Answer alarm signals and phone clients to verify them
• Track stolen vehicles on the map and guide recovery teams
• Keep call-out times and client passwords up to date
• Monitor live CCTV feeds and zoom in on suspicious movement

• Clear speaking voice on radio and phone
• No criminal convictions (vetting is done before you start)
• Good memory for sites, streets and procedures
• Computer literate and quick on a keyboard

• Path to senior controller or supervisor
• Shift allowance for nights
• Training on the monitoring software

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.