Tracking Control Room Agent (Vehicle Recovery)

Night or day, an armed response control room in Khayelitsha never switches off, and neither does your focus on shift. Bring a calm head on busy days and you'll be fine.

The site is in Khayelitsha; early starts mean public transport timing matters, so check your route before applying. Start is planned for the beginning of next month.

• Report camera faults and offline sites to the technicians
• Pull and save video footage for incident investigations
• Monitor live CCTV feeds and zoom in on suspicious movement
• Track stolen vehicles on the map and guide recovery teams
• Dispatch the nearest response vehicle over the radio
• Answer alarm signals and phone clients to verify them

• No criminal convictions (vetting is done before you start)
• PSIRA registration, Grade C or higher
• Matric
• Good memory for sites, streets and procedures
• Computer literate and quick on a keyboard

• CCTV operator short course
• Experience on a CCTV or alarm monitoring platform

• Training on the monitoring software
• Indoor, air-conditioned work environment
• Shift allowance for nights
• Path to senior controller or supervisor

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.