Travel Consultant (Leisure Bookings)

At this business hotel in Brackenfell, you'll turn bookings into happy stays. If you turn up on time and finish what you start, you'll fit in quickly.

Home base is a business hotel on the Brackenfell side of Western Cape.

• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Allocate rooms and pass early check-ins to housekeeping.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Store guest details securely in line with POPIA.
• Book shuttles, dinner reservations and game drives for guests.
• Balance your cash float and card slips before handover.
• Check guests in and out on Opera or Protel, and scan IDs and passports.

• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Clear spoken and written English
• Honest with cash and card payments
• You can work rotating shifts, including nights
• Confident on a computer and quick to learn a property system

• A foreign language such as German, French or Portuguese
• Amadeus or Galileo training for travel roles

• Meals on duty and uniform supplied
• Paid system training in the first month
• Discounted stays across the group

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.