Travel Consultant (Leisure Bookings) – Permanent

Running the front desk of a boutique guesthouse in Cape Town CBD means calm service and a clean shift balance. It's the kind of job where doing the basics well every day gets you noticed.

The work is in Cape Town CBD, Western Cape, so you'll need a reliable way to get there every day.

• Take card pre-authorisations and settle folios at checkout.
• Handle complaints at the desk and log them for the duty manager.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Balance your cash float and card slips before handover.
• Store guest details securely in line with POPIA.
• Book shuttles, dinner reservations and game drives for guests.

• Calm with an unhappy guest at 11pm
• Confident on a computer and quick to learn a property system
• Matric
• You can work rotating shifts, including nights
• Clear spoken and written English
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• Paid system training in the first month
• Discounted stays across the group
• Service charge share at some properties
• Meals on duty and uniform supplied

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.