Travel Consultant (Leisure Bookings) – Entry Level

Guests at this airport hotel in Montague Gardens meet you first, so the stay starts at your desk. You'll work with a small crew, so being easy to work with matters as much as skill.

You'll be based at an airport hotel in Montague Gardens. Living nearby, or on a taxi route to it, really helps.

• Balance your cash float and card slips before handover.
• Handle complaints at the desk and log them for the duty manager.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Allocate rooms and pass early check-ins to housekeeping.
• Store guest details securely in line with POPIA.

• You can work rotating shifts, including nights
• Clear spoken and written English
• Honest with cash and card payments
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Calm with an unhappy guest at 11pm

• Amadeus or Galileo training for travel roles
• A foreign language such as German, French or Portuguese

• Night-shift allowance
• Service charge share at some properties
• Meals on duty and uniform supplied

• Add a line on shift flexibility: front offices shortlist people who can cover nights.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.