Travel Consultant (Leisure Bookings)

Guests at this boutique guesthouse in Sandton meet you first, so the stay starts at your desk. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

This post is Sandton-based, with most of your time spent at a boutique guesthouse.

• Balance your cash float and card slips before handover.
• Allocate rooms and pass early check-ins to housekeeping.
• Manage OTA bookings coming in from online travel channels.
• Take card pre-authorisations and settle folios at checkout.
• Check guests in and out on Opera or Protel, and scan IDs and passports.

• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Honest with cash and card payments
• Matric
• Clear spoken and written English
• Confident on a computer and quick to learn a property system

• Amadeus or Galileo training for travel roles
• A foreign language such as German, French or Portuguese
• Opera PMS or Protel certificate

• Night-shift allowance
• Service charge share at some properties
• Paid system training in the first month
• Discounted stays across the group

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.