Workshop Controller (Service Department) – Permanent

The workshop runs on good bookings and the right parts. This franchised car dealership in George needs you on that side. This is a good step for someone who wants proper routine and a manager who notices good work.

Location: George, Western Cape. Applicants who already live in the area get looked at first.

• Invoice completed jobs and explain the invoice at collection
• Count stock during cycle counts and year-end stocktake
• Load bookings in the dealer management system
• Book in vehicles, walk around with the customer and note existing damage
• Look up part numbers in the electronic parts catalogue using the VIN

• Computer literate with a dealer management system or parts software
• Good working knowledge of car parts and basic vehicle systems
• Accurate when capturing part numbers and prices
• Matric, plus a motor industry background
• Code 08 licence

• Parts interpreter or service advisor course through merSETA
• Some mechanical training or a trade background
• Brand-specific warranty system training

• Monthly CSI bonus for customer ratings
• Company uniform
• Commission on parts sales or workshop turnover
• Paid brand training

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.