Workshop Controller (Service Department) – Experienced

If you know cars and like people, this truck and bus dealership in White River has a front counter spot for you. Bring a calm head on busy days and you'll be fine.

This post is White River-based, with most of your time spent at a truck and bus dealership. Overtime comes up in peak season and is paid.

• Count stock during cycle counts and year-end stocktake
• Order stock and special parts, and follow up on back orders
• Load bookings in the dealer management system
• Phone customers with extra work found and get approval in writing
• Open job cards and explain the work and cost before it starts

• Matric, plus a motor industry background
• Code 08 licence
• Good working knowledge of car parts and basic vehicle systems
• Computer literate with a dealer management system or parts software
• Accurate when capturing part numbers and prices
• At least 2 years as a service advisor, parts interpreter or in a similar counter role

• Some mechanical training or a trade background
• Experience in a customer satisfaction survey-driven dealership
• Parts interpreter or service advisor course through merSETA

• Paid brand training
• Company uniform
• Monthly CSI bonus for customer ratings
• Commission on parts sales or workshop turnover

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.