Alarm Monitoring Controller (Night Shift) – Fixed-Term

From a chair in an armed response control room in Brakpan, you guide officers in the field to where they are needed. This is a good step for someone who wants proper routine and a manager who notices good work.

You'll report in Brakpan. Relocation is not covered for this one. There's a probation period of three months before the contract is confirmed.

• Answer alarm signals and phone clients to verify them
• Talk down intruders over on-site speakers when the system allows
• Hand over open incidents clearly at shift change
• Pull and save video footage for incident investigations
• Report camera faults and offline sites to the technicians
• Log every event and action on the monitoring software

• Computer literate and quick on a keyboard
• Good memory for sites, streets and procedures
• No criminal convictions (vetting is done before you start)
• Matric
• PSIRA registration, Grade C or higher

• Indoor, air-conditioned work environment
• Path to senior controller or supervisor
• Shift allowance for nights
• Training on the monitoring software

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.