Alarm Monitoring Controller (Night Shift)

Sharp eyes and a calm voice are the tools of the trade at a shopping mall security office in eMalahleni. Good for someone who wants to build a solid track record they can put on their CV.

The work is in eMalahleni, Mpumalanga, so you'll need a reliable way to get there every day.

• Monitor live CCTV feeds and zoom in on suspicious movement
• Answer alarm signals and phone clients to verify them
• Keep call-out times and client passwords up to date
• Hand over open incidents clearly at shift change
• Report camera faults and offline sites to the technicians
• Dispatch the nearest response vehicle over the radio

• No criminal convictions (vetting is done before you start)
• Matric
• Clear speaking voice on radio and phone
• Able to stay focused through 12-hour day and night shifts

• Experience on a CCTV or alarm monitoring platform
• Call centre work in the past

• Path to senior controller or supervisor
• Shift allowance for nights
• Training on the monitoring software
• Indoor, air-conditioned work environment

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Show you can stay alert at night. If you have done night shift before without problems, say so.