how2apply

Arrears Negotiator (Vehicle Finance)

How2Apply Talent Network

Atlantis, Western Cape

Full-time

Posted 1 day ago

Full-time Customer Service & Call Centre

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Job Description

This debt collection agency in Atlantis needs a calm negotiator who can hear "no" without giving up. If you turn up on time and finish what you start, you'll fit in quickly.

This post is in Atlantis (Western Cape). Please only apply if you can travel there daily. You'll start with a short induction before working on your own.

What you'll actually do

Send written arrangements by SMS or email straight after each call.
Hand accounts over for legal action once internal steps are exhausted.
Negotiate payment arrangements and set up DebiCheck mandates.
Track broken promises-to-pay and follow up within 48 hours.
Record reasons for non-payment so the credit team can adjust policy.
Keep calls within the National Credit Act and the Debt Collectors Act rules.
Answer disputes about balances, interest and fees with a printed statement.

Must-haves

You keep your tone respectful even when the debtor is not
Clear credit and criminal record
Registered, or willing to register, with the Council for Debt Collectors
Good with numbers, dates and payment calculations

Extra points for

Legal collections or attorney-firm background
A second South African language
Knowledge of the NCA and prescription rules

What's in it for you

Uncapped monthly commission on collected rands
Structured weekday hours with only occasional Saturdays
Monthly incentives for the top three collectors
Council for Debt Collectors registration paid for you

How to apply for this job

Make sure the role, the hours and working in Atlantis really suit you before you apply.
Have the following on hand (clear photos on your phone are fine at first): your Council for Debt Collectors registration, if you have one, last three payslips showing commission earned plus your matric results, certified.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
Watch for a call or WhatsApp from How2Apply over the next 7 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Atlantis.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").