Arrears Negotiator (Vehicle Finance)

Hit your collection targets at this vehicle finance collections floor in Paarl and your commission shows it. If you turn up on time and finish what you start, you'll fit in quickly.

This post is Paarl-based, with most of your time spent at a vehicle finance collections floor.

• Record reasons for non-payment so the credit team can adjust policy.
• Negotiate payment arrangements and set up DebiCheck mandates.
• Report daily on rands collected, contacts made and arrangements set.
• Keep calls within the National Credit Act and the Debt Collectors Act rules.
• Update debtor contact details from tracing searches.
• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.

• You keep your tone respectful even when the debtor is not
• Registered, or willing to register, with the Council for Debt Collectors
• Good with numbers, dates and payment calculations
• Clear credit and criminal record
• Target-driven and comfortable with commission

• Monthly incentives for the top three collectors
• Uncapped monthly commission on collected rands
• Council for Debt Collectors registration paid for you

• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.