Back Office Clerk (Insurance Policies)

Accurate data keeps an insurance back office in Midrand running, and that accuracy starts with you. Expect to be trusted with real work from your first week.

The site is in Midrand; early starts mean public transport timing matters, so check your route before applying.

• Prepare simple Excel reports on volumes and backlogs.
• Shred and dispose of documents under the retention policy.
• Scan and index files so they can be found by reference number.
• Capture claim forms, invoices or delivery notes onto the system.
• Pull and file physical records in date or account-number order.
• Hit daily volume targets with an accuracy score above 98%.
• Update client records when addresses or banking details change.

• Six months of admin or capturing work, or a completed learnership
• You can concentrate on repetitive work for a full day
• Comfortable with overtime at month-end
• Basic Excel: sorting, filtering and simple formulas

• SAP, Sage or Pastel experience
• A Business Administration NQF Level 3 or 4 certificate

• Contracts that often turn permanent for strong performers
• Office hours with overtime paid at the BCEA rate
• Close to public transport routes
• Training on the company system from day one

• Unemployed graduates and learnership completers get shortlisted often, so add any YES or SETA learnership you finished.
• Many capturer ads include an online typing or accuracy test; practise on a free typing site first.