Back Office Clerk (Insurance Policies)

Accurate data keeps a private hospital records room in Pietermaritzburg running, and that accuracy starts with you. You don't need to be the loudest person in the room, just the one others can count on.

You'll be based at a private hospital records room in Pietermaritzburg. Living nearby, or on a taxi route to it, really helps.

• Pull and file physical records in date or account-number order.
• Capture claim forms, invoices or delivery notes onto the system.
• Update client records when addresses or banking details change.
• Shred and dispose of documents under the retention policy.
• Match proofs of delivery to invoices and flag shortages.
• Hit daily volume targets with an accuracy score above 98%.
• Check every captured record against the source document for errors.

• Typing speed of at least 35 wpm with good accuracy
• You can concentrate on repetitive work for a full day
• Six months of admin or capturing work, or a completed learnership
• Careful with personal information and confidentiality
• Basic Excel: sorting, filtering and simple formulas
• A matric pass, any subjects

• Experience with a document management system
• A Business Administration NQF Level 3 or 4 certificate

• Close to public transport routes
• Office hours with overtime paid at the BCEA rate
• Training on the company system from day one

• Many capturer ads include an online typing or accuracy test; practise on a free typing site first.
• Put your typing speed and the systems you have used in the first lines of your CV.