Branch Service Consultant (Insurance Walk-In) – Immediate Start

You'll help walk-in customers at a courier depot counter in Pretoria West, face to face, all day. It's a practical job: you'll see what you got done before you go home.

You'll report in Pretoria West. Relocation is not covered for this one. You'll start with a short induction before working on your own.

• Take payments, balance your till and bank cash at close.
• Call customers when repairs or orders are ready to collect.
• Book repairs and warranty claims and give customers a reference number.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Update customer details and file signed forms for audit.

• Presentable and approachable with all kinds of customers
• Good on a computer and point-of-sale system
• Retail or customer service experience of at least a year
• Retail hours, including Saturdays, Sundays and month-end
• Accurate with cash and paperwork

• Product training and certifications paid for
• Staff discount on products
• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.