how2apply

Customer Service Clerk (Courier Depot)

How2Apply Talent Network

Isando, Gauteng

Full-time

Posted 1 day ago

Full-time Customer Service & Call Centre

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Job Description

You'll help walk-in customers at a private clinic front desk in Isando, face to face, all day. Bring a calm head on busy days and you'll be fine.

Location: Isando, Gauteng. Applicants who already live in the area get looked at first.

What your day looks like

Do SIM swaps and RICA registrations with proper ID checks.
Log complaints and pass them to the store or branch manager.
Book repairs and warranty claims and give customers a reference number.
Update customer details and file signed forms for audit.
Upsell contract upgrades, accessories or cover when it fits the customer.
Take payments, balance your till and bank cash at close.
Process returns, exchanges and credit notes under the Consumer Protection Act.

You'll need

Presentable and approachable with all kinds of customers
Accurate with cash and paperwork
Matric (Grade 12) certificate
You can stay polite with a long queue watching

What you get

Fixed roster published two weeks ahead
Staff discount on products
Monthly sales incentive on upgrades and add-ons

How to apply

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Keep copies of these ready to send: a recently certified ID copy (within 3 months) plus a CV with a recent reference from a retail or service job.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 5 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Isando; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Before you hit apply

Dress as if you already work the counter when you drop off a CV or go for the interview.
Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.