Customer Service Consultant (Cellular Store)

If you like people and hate long queues, this private clinic front desk in Coega suits you. It suits someone who likes knowing exactly what a good day's work looks like.

This post is Coega-based, with most of your time spent at a private clinic front desk.

• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Do SIM swaps and RICA registrations with proper ID checks.
• Book repairs and warranty claims and give customers a reference number.
• Track parcels, reissue waybills and arrange redelivery at the counter.

• Good on a computer and point-of-sale system
• Retail or customer service experience of at least a year
• Accurate with cash and paperwork
• Presentable and approachable with all kinds of customers
• Matric (Grade 12) certificate

• RICA and cellular product knowledge
• Speaking the main local language of your area

• Product training and certifications paid for
• Staff discount on products
• Fixed roster published two weeks ahead

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.