Debt Collector (Legal Book)

Hit your collection targets at this debt collection agency in eMalahleni and your commission shows it. It's the kind of job where doing the basics well every day gets you noticed.

The site is in eMalahleni; early starts mean public transport timing matters, so check your route before applying.

• Hand accounts over for legal action once internal steps are exhausted.
• Update debtor contact details from tracing searches.
• Negotiate payment arrangements and set up DebiCheck mandates.
• Answer disputes about balances, interest and fees with a printed statement.
• Record reasons for non-payment so the credit team can adjust policy.

• You keep your tone respectful even when the debtor is not
• Good with numbers, dates and payment calculations
• Registered, or willing to register, with the Council for Debt Collectors
• Target-driven and comfortable with commission
• At least 6 months in collections, sales or a call centre
• Matric

• A second South African language
• Experience on a collections system such as Debtmaster or a dialler platform

• Council for Debt Collectors registration paid for you
• Structured weekday hours with only occasional Saturdays
• Monthly incentives for the top three collectors
• Uncapped monthly commission on collected rands

• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.