Debt Collector (Legal Book)

Hit your collection targets at this microlender call centre in George and your commission shows it. Good for someone who wants to build a solid track record they can put on their CV.

The work is in George, Western Cape, so you'll need a reliable way to get there every day.

• Answer disputes about balances, interest and fees with a printed statement.
• Report daily on rands collected, contacts made and arrangements set.
• Update debtor contact details from tracing searches.
• Record reasons for non-payment so the credit team can adjust policy.
• Track broken promises-to-pay and follow up within 48 hours.
• Negotiate payment arrangements and set up DebiCheck mandates.
• Keep calls within the National Credit Act and the Debt Collectors Act rules.

• At least 6 months in collections, sales or a call centre
• Matric
• Target-driven and comfortable with commission
• Registered, or willing to register, with the Council for Debt Collectors

• Legal collections or attorney-firm background
• A second South African language

• Structured weekday hours with only occasional Saturdays
• Council for Debt Collectors registration paid for you
• Monthly incentives for the top three collectors

• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.