End-User Computing Technician

You'll be the person who fixes it when laptops, printers and logins break at a group of private schools in Benoni. If you like clear targets and knowing where you stand, this is for you.

The site is in Benoni; early starts mean public transport timing matters, so check your route before applying.

• Replace faulty hardware and log warranty claims with suppliers
• Keep the asset register up to date when equipment moves
• Write short how-to guides for common user problems
• Image, set up and hand over new laptops and desktops
• Escalate network and server faults to second or third line with good notes
• Reset passwords and unlock accounts in Active Directory and Entra ID
• Install and configure printers, scanners and docking stations

• Code B driver's licence and own car for field posts
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Patient and friendly with non-technical users
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Able to log clear, complete ticket notes

• ITIL Foundation
• Experience with Intune or SCCM for device management

• Paid certification exams after probation
• Clear path to second-line and systems roles
• Standby pay for after-hours cover

• Describe the size of the environment you supported, such as "400 users across 6 branches".
• List your certifications right under your name; A+ and ITIL are common keyword filters.