how2apply

End-User Computing Technician – Permanent

How2Apply Talent Network

Brits, North West

Full-time

Posted 1 day ago

Full-time IT & Software

Apply for this job

Job Description

Get hands-on support experience at a group of private schools in Brits, from password resets to new laptop builds. Expect to be trusted with real work from your first week.

Location: Brits, North West. Applicants who already live in the area get looked at first.

What you'll actually do

Replace faulty hardware and log warranty claims with suppliers
Image, set up and hand over new laptops and desktops
Reset passwords and unlock accounts in Active Directory and Entra ID
Write short how-to guides for common user problems
Install and configure printers, scanners and docking stations

You'll need

Working knowledge of Windows 10 and 11 and Microsoft 365
At least 1 year of help desk or desktop support (not needed for intern posts)
Able to log clear, complete ticket notes
Patient and friendly with non-technical users
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma

Extra points for

Experience with Intune or SCCM for device management
Experience supporting point-of-sale or medical devices
ITIL Foundation

What's in it for you

Travel allowance for field technicians
Company laptop and cellphone
Standby pay for after-hours cover

How to apply for this job

Make sure the role, the hours and working in Brits really suit you before you apply.
Have the following on hand (clear photos on your phone are fine at first): IT certificates, including A+ or N+ if you have them, copy of your driver's licence for field posts plus certified matric certificate and ID copy.
Send your details with the form below. Add one or two lines about similar work you've done.
Watch for a call or WhatsApp from How2Apply over the next 8 working days.

How2Apply recruits for this position on behalf of hiring employers around Brits; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Describe the size of the environment you supported, such as "400 users across 6 branches".
List your certifications right under your name; A+ and ITIL are common keyword filters.