End-User Computing Technician – Experienced

Tickets come in all day at this call centre campus in Harrismith, and you close them. Bring a calm head on busy days and you'll be fine.

This post is in Harrismith (Free State). Please only apply if you can travel there daily.

• Install and configure printers, scanners and docking stations
• Connect users remotely with a remote support tool to fix issues
• Troubleshoot Outlook, Teams and OneDrive problems for users
• Log, prioritise and update tickets on the service desk system
• Visit branches or sites to fix issues that need hands on the machine

• At least 1 year of help desk or desktop support (not needed for intern posts)
• Code B driver's licence and own car for field posts
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Able to log clear, complete ticket notes
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi

• ITIL Foundation
• CompTIA Network+ or Microsoft MD-102 certification
• Experience with Intune or SCCM for device management

• Standby pay for after-hours cover
• Paid certification exams after probation
• Clear path to second-line and systems roles

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• List your certifications right under your name; A+ and ITIL are common keyword filters.