how2apply

End-User Computing Technician

How2Apply Talent Network

Welkom, Free State

Contract

Posted 8 hours ago

Contract IT & Software

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Job Description

Tickets come in all day at this group of private schools in Welkom, and you close them. You don't need to be the loudest person in the room, just the one others can count on.

Home base is a group of private schools on the Welkom side of Free State. Start is planned for the beginning of next month.

The work, day to day

Image, set up and hand over new laptops and desktops
Log, prioritise and update tickets on the service desk system
Troubleshoot Outlook, Teams and OneDrive problems for users
Keep the asset register up to date when equipment moves
Reset passwords and unlock accounts in Active Directory and Entra ID

You'll need

Working knowledge of Windows 10 and 11 and Microsoft 365
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
Patient and friendly with non-technical users
Able to log clear, complete ticket notes
Basic networking: IP addresses, DNS, DHCP and Wi-Fi

Extra points for

Experience supporting point-of-sale or medical devices
Experience with Intune or SCCM for device management

On offer

Travel allowance for field technicians
Paid certification exams after probation
Company laptop and cellphone

How to apply for this job

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: certified matric certificate and ID copy plus IT certificates, including A+ or N+ if you have them.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Welkom; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

List your certifications right under your name; A+ and ITIL are common keyword filters.
Describe the size of the environment you supported, such as "400 users across 6 branches".