how2apply

End-User Computing Technician

How2Apply Talent Network

Tzaneen, Limpopo

Full-time

Posted 1 hour ago

Full-time IT & Software

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Job Description

A managed IT services provider in Tzaneen needs a calm tech who can help frustrated users get back to work. It's the kind of job where doing the basics well every day gets you noticed.

This post is in Tzaneen (Limpopo). Please only apply if you can travel there daily. Start is planned for the beginning of next month.

What your day looks like

Visit branches or sites to fix issues that need hands on the machine
Log, prioritise and update tickets on the service desk system
Reset passwords and unlock accounts in Active Directory and Entra ID
Replace faulty hardware and log warranty claims with suppliers
Write short how-to guides for common user problems
Connect users remotely with a remote support tool to fix issues
Image, set up and hand over new laptops and desktops

Must-haves

Able to log clear, complete ticket notes
Patient and friendly with non-technical users
At least 1 year of help desk or desktop support (not needed for intern posts)
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma

Extra points for

ITIL Foundation
CompTIA Network+ or Microsoft MD-102 certification
Experience supporting point-of-sale or medical devices

What you get

Travel allowance for field technicians
Standby pay for after-hours cover
Company laptop and cellphone

How to apply

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: copy of your driver's licence for field posts plus IT certificates, including A+ or N+ if you have them.
Fill in the short form below with your name and a phone number you actually answer.
Watch for a call or WhatsApp from How2Apply over the next 8 working days.

How2Apply recruits for this position on behalf of hiring employers around Tzaneen; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Describe the size of the environment you supported, such as "400 users across 6 branches".
Be ready for a practical test on a real laptop or a phone troubleshooting role-play.