Estate Agency Receptionist – Experienced

First impressions at this estate agency in Polokwane are your job, from the morning greeting to the last courier. You'll work with a small crew, so being easy to work with matters as much as skill.

The work is in Polokwane, Limpopo, so you'll need a reliable way to get there every day. Most weeks are 45 hours, in line with the BCEA.

• Answer and transfer calls on a multi-line switchboard within three rings.
• Scan, file and archive documents in the correct client folders.
• Take clear phone messages and send them by email straight away.
• Keep visitor and client details private under POPIA.
• Check patients in, verify medical aid details and collect co-payments.
• Book appointments, meeting rooms and boardroom catering.
• Order stationery and cleaning supplies and check deliveries.

• A warm, clear phone manner in English
• Discreet with confidential information
• At least 1 year on reception or a front desk
• You can juggle a ringing phone and a waiting visitor at once
• Well presented, punctual and organised
• Microsoft Word, Outlook and basic Excel

• A secretarial or office administration certificate
• A second language common in your area

• Annual bonus (13th cheque) at many practices
• Normal office hours, Monday to Friday
• Safe, secure parking

• List the phone systems and booking software you have used; practices look for people who need little training.
• Answer the recruiter's call the way you would answer at work: greeting, your name and a smile in your voice.