Front Desk Administrator (Law Firm) – Permanent

Phones, visitors and bookings all come through you at this medical practice in Umlazi. You don't need to be the loudest person in the room, just the one others can count on.

Location: Umlazi, KwaZulu-Natal. Applicants who already live in the area get looked at first. You'll start with a short induction before working on your own.

• Scan, file and archive documents in the correct client folders.
• Check patients in, verify medical aid details and collect co-payments.
• Sign visitors in, issue access cards and notify the right person.
• Order stationery and cleaning supplies and check deliveries.
• Sort incoming post and book couriers for outgoing documents.
• Take clear phone messages and send them by email straight away.

• A warm, clear phone manner in English
• At least 1 year on reception or a front desk
• Matric
• Microsoft Word, Outlook and basic Excel
• Discreet with confidential information

• A secretarial or office administration certificate
• Medical billing or practice software experience

• Normal office hours, Monday to Friday
• Safe, secure parking
• Paid study leave for office admin courses
• Annual bonus (13th cheque) at many practices

• Answer the recruiter's call the way you would answer at work: greeting, your name and a smile in your voice.
• List the phone systems and booking software you have used; practices look for people who need little training.