Front-of-House Service Consultant (Clinic)

Customers bring their problems to your counter at an insurance branch in Middelburg (MP), and leave with answers. If you like clear targets and knowing where you stand, this is for you.

You'll be based at an insurance branch in Middelburg (MP). Living nearby, or on a taxi route to it, really helps.

• Do SIM swaps and RICA registrations with proper ID checks.
• Book repairs and warranty claims and give customers a reference number.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Update customer details and file signed forms for audit.
• Log complaints and pass them to the store or branch manager.

• Retail hours, including Saturdays, Sundays and month-end
• Good on a computer and point-of-sale system
• Accurate with cash and paperwork
• You can stay polite with a long queue watching

• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons
• Staff discount on products
• Product training and certifications paid for

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.