Front-of-House Service Consultant (Clinic)

You'll help walk-in customers at a private clinic front desk in Tembisa, face to face, all day. You'll work with a small crew, so being easy to work with matters as much as skill.

The work is in Tembisa, Gauteng, so you'll need a reliable way to get there every day. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Update customer details and file signed forms for audit.
• Greet customers, find out what they need and manage the queue ticket system.
• Call customers when repairs or orders are ready to collect.
• Book repairs and warranty claims and give customers a reference number.
• Do SIM swaps and RICA registrations with proper ID checks.

• Accurate with cash and paperwork
• Retail hours, including Saturdays, Sundays and month-end
• You can stay polite with a long queue watching
• Matric (Grade 12) certificate
• Presentable and approachable with all kinds of customers

• Fixed roster published two weeks ahead
• Staff discount on products
• Product training and certifications paid for
• Monthly sales incentive on upgrades and add-ons

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Dress as if you already work the counter when you drop off a CV or go for the interview.