Junior IT Technician (Schools)

Get hands-on support experience at a hospital group in Alberton, from password resets to new laptop builds. You don't need to be the loudest person in the room, just the one others can count on.

This post is in Alberton (Gauteng). Please only apply if you can travel there daily. Most weeks are 45 hours, in line with the BCEA.

• Install and configure printers, scanners and docking stations
• Replace faulty hardware and log warranty claims with suppliers
• Escalate network and server faults to second or third line with good notes
• Write short how-to guides for common user problems
• Troubleshoot Outlook, Teams and OneDrive problems for users
• Keep the asset register up to date when equipment moves
• Log, prioritise and update tickets on the service desk system

• Working knowledge of Windows 10 and 11 and Microsoft 365
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• Code B driver's licence and own car for field posts
• Patient and friendly with non-technical users
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma

• ITIL Foundation
• CompTIA Network+ or Microsoft MD-102 certification
• Experience with Intune or SCCM for device management

• Paid certification exams after probation
• Travel allowance for field technicians
• Standby pay for after-hours cover

• Describe the size of the environment you supported, such as "400 users across 6 branches".
• List your certifications right under your name; A+ and ITIL are common keyword filters.