Junior IT Technician (Schools)

Tickets come in all day at this corporate head office in Komani, and you close them. It's a practical job: you'll see what you got done before you go home.

The site is in Komani; early starts mean public transport timing matters, so check your route before applying.

• Image, set up and hand over new laptops and desktops
• Troubleshoot Outlook, Teams and OneDrive problems for users
• Log, prioritise and update tickets on the service desk system
• Visit branches or sites to fix issues that need hands on the machine
• Write short how-to guides for common user problems

• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• Working knowledge of Windows 10 and 11 and Microsoft 365
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Code B driver's licence and own car for field posts
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Able to log clear, complete ticket notes

• Experience with Intune or SCCM for device management
• ITIL Foundation

• Company laptop and cellphone
• Clear path to second-line and systems roles
• Paid certification exams after probation
• Standby pay for after-hours cover

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• Describe the size of the environment you supported, such as "400 users across 6 branches".