Junior IT Technician (Schools) – Experienced

Get hands-on support experience at a hospital group in Sandton, from password resets to new laptop builds. People who do well here are steady, honest and not scared to ask when something is unclear.

This post is in Sandton (Gauteng). Please only apply if you can travel there daily.

• Image, set up and hand over new laptops and desktops
• Connect users remotely with a remote support tool to fix issues
• Log, prioritise and update tickets on the service desk system
• Replace faulty hardware and log warranty claims with suppliers
• Reset passwords and unlock accounts in Active Directory and Entra ID

• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Able to log clear, complete ticket notes
• Patient and friendly with non-technical users
• Code B driver's licence and own car for field posts
• Working knowledge of Windows 10 and 11 and Microsoft 365

• Experience supporting point-of-sale or medical devices
• ITIL Foundation
• CompTIA Network+ or Microsoft MD-102 certification

• Paid certification exams after probation
• Travel allowance for field technicians
• Clear path to second-line and systems roles
• Standby pay for after-hours cover

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• List your certifications right under your name; A+ and ITIL are common keyword filters.