Mall Control Room Operator

Night or day, a vehicle tracking control centre in Bloemfontein never switches off, and neither does your focus on shift. Bring a calm head on busy days and you'll be fine.

The site is in Bloemfontein; early starts mean public transport timing matters, so check your route before applying.

• Report camera faults and offline sites to the technicians
• Hand over open incidents clearly at shift change
• Track stolen vehicles on the map and guide recovery teams
• Log every event and action on the monitoring software
• Pull and save video footage for incident investigations
• Monitor live CCTV feeds and zoom in on suspicious movement
• Answer alarm signals and phone clients to verify them

• Matric
• Good memory for sites, streets and procedures
• Clear speaking voice on radio and phone
• Able to stay focused through 12-hour day and night shifts
• No criminal convictions (vetting is done before you start)

• Indoor, air-conditioned work environment
• Path to senior controller or supervisor
• Shift allowance for nights

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.