Medical Front Desk Administrator (GP Practice)

Every claim you code correctly at this dental practice in Umhlanga gets paid faster. You'll work with a small crew, so being easy to work with matters as much as skill.

Home base is a dental practice on the Umhlanga side of KwaZulu-Natal.

• Answer the phones and send clinical questions to the right nurse or doctor
• Chase short payments with medical schemes and patients
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Submit claims electronically and work through the rejection report daily
• Open patient files and capture consent forms in line with POPIA

• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Matric
• You keep patient information private, every time
• At least 2 years in a medical practice, hospital or billing bureau
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge

• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices
• Parking on site

• Name the billing software you know in your CV headline; practices want someone who needs no system training.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.