Off-Site Video Monitoring Operator

From a chair in a vehicle tracking control centre in Montague Gardens, you guide officers in the field to where they are needed. People who do well here are steady, honest and not scared to ask when something is unclear.

This post is in Montague Gardens (Western Cape). Please only apply if you can travel there daily.

• Log every event and action on the monitoring software
• Report camera faults and offline sites to the technicians
• Dispatch the nearest response vehicle over the radio
• Monitor live CCTV feeds and zoom in on suspicious movement
• Hand over open incidents clearly at shift change
• Talk down intruders over on-site speakers when the system allows

• Able to stay focused through 12-hour day and night shifts
• Good memory for sites, streets and procedures
• No criminal convictions (vetting is done before you start)
• Computer literate and quick on a keyboard
• PSIRA registration, Grade C or higher
• Clear speaking voice on radio and phone

• CCTV operator short course
• Experience on a CCTV or alarm monitoring platform
• Call centre work in the past

• Indoor, air-conditioned work environment
• Path to senior controller or supervisor
• Training on the monitoring software

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.