Onsite IT Support Engineer (Corporate Office)

Get hands-on support experience at a hospital group in Germiston, from password resets to new laptop builds. Expect to be trusted with real work from your first week.

This post is Germiston-based, with most of your time spent at a hospital group.

• Log, prioritise and update tickets on the service desk system
• Keep the asset register up to date when equipment moves
• Escalate network and server faults to second or third line with good notes
• Replace faulty hardware and log warranty claims with suppliers
• Visit branches or sites to fix issues that need hands on the machine
• Install and configure printers, scanners and docking stations

• At least 1 year of help desk or desktop support (not needed for intern posts)
• Able to log clear, complete ticket notes
• Working knowledge of Windows 10 and 11 and Microsoft 365
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi

• Experience supporting point-of-sale or medical devices
• Experience with Intune or SCCM for device management
• CompTIA Network+ or Microsoft MD-102 certification

• Travel allowance for field technicians
• Clear path to second-line and systems roles
• Company laptop and cellphone

• List your certifications right under your name; A+ and ITIL are common keyword filters.
• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.