Onsite IT Support Engineer (Corporate Office)

You'll be the person who fixes it when laptops, printers and logins break at a hospital group in Gqeberha. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

The site is in Gqeberha; early starts mean public transport timing matters, so check your route before applying. Overtime comes up in peak season and is paid.

• Visit branches or sites to fix issues that need hands on the machine
• Escalate network and server faults to second or third line with good notes
• Image, set up and hand over new laptops and desktops
• Write short how-to guides for common user problems
• Keep the asset register up to date when equipment moves

• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• Working knowledge of Windows 10 and 11 and Microsoft 365
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Patient and friendly with non-technical users

• ITIL Foundation
• Experience supporting point-of-sale or medical devices

• Company laptop and cellphone
• Paid certification exams after probation
• Standby pay for after-hours cover

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• Describe the size of the environment you supported, such as "400 users across 6 branches".