how2apply

Onsite IT Support Engineer (Corporate Office) – Fixed-Term

How2Apply Talent Network

Mthatha, Eastern Cape

Full-time

Posted 13 hours ago

Full-time IT & Software

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Job Description

A hospital group in Mthatha needs a calm tech who can help frustrated users get back to work. It's a practical job: you'll see what you got done before you go home.

This post is in Mthatha (Eastern Cape). Please only apply if you can travel there daily.

What your day looks like

Reset passwords and unlock accounts in Active Directory and Entra ID
Write short how-to guides for common user problems
Replace faulty hardware and log warranty claims with suppliers
Connect users remotely with a remote support tool to fix issues
Troubleshoot Outlook, Teams and OneDrive problems for users
Image, set up and hand over new laptops and desktops
Keep the asset register up to date when equipment moves

You'll need

Patient and friendly with non-technical users
Code B driver's licence and own car for field posts
At least 1 year of help desk or desktop support (not needed for intern posts)
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Able to log clear, complete ticket notes

On offer

Paid certification exams after probation
Standby pay for after-hours cover
Travel allowance for field technicians

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: certified matric certificate and ID copy, copy of your driver's licence for field posts plus IT certificates, including A+ or N+ if you have them.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 8 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Mthatha.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

List your certifications right under your name; A+ and ITIL are common keyword filters.
Be ready for a practical test on a real laptop or a phone troubleshooting role-play.