Parts Manager (Franchised Dealership)

Book cars in, find the right part and keep customers informed at the motorcycle dealership in Roodepoort. It suits someone who likes knowing exactly what a good day's work looks like.

The work is in Roodepoort, Gauteng, so you'll need a reliable way to get there every day.

• Book in vehicles, walk around with the customer and note existing damage
• Pick, pack and issue parts to technicians against job cards
• Open job cards and explain the work and cost before it starts
• Order stock and special parts, and follow up on back orders
• Look up part numbers in the electronic parts catalogue using the VIN
• Phone customers with extra work found and get approval in writing

• Matric, plus a motor industry background
• Computer literate with a dealer management system or parts software
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Calm and polite with customers, even when they are upset
• Code 08 licence
• Accurate when capturing part numbers and prices

• Company uniform
• Monthly CSI bonus for customer ratings
• Commission on parts sales or workshop turnover

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.