Parts Salesperson (Aftermarket Spares) – Permanent

You'll be the link between customers and the workshop at the aftermarket spares shop in Rustenburg. Bring a calm head on busy days and you'll be fine.

You'll report in Rustenburg. Relocation is not covered for this one.

• Order stock and special parts, and follow up on back orders
• Open job cards and explain the work and cost before it starts
• Look up part numbers in the electronic parts catalogue using the VIN
• Handle complaints calmly and find a fix with the workshop manager
• Book in vehicles, walk around with the customer and note existing damage

• Computer literate with a dealer management system or parts software
• Accurate when capturing part numbers and prices
• Good working knowledge of car parts and basic vehicle systems
• Calm and polite with customers, even when they are upset
• Matric, plus a motor industry background

• Parts interpreter or service advisor course through merSETA
• Some mechanical training or a trade background
• Brand-specific warranty system training

• Monthly CSI bonus for customer ratings
• Company uniform
• Commission on parts sales or workshop turnover

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.