Relief Receptionist (Temp Pool) – Fixed-Term

Phones, visitors and bookings all come through you at this engineering consultancy in Newcastle. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

This post is in Newcastle (KwaZulu-Natal). Please only apply if you can travel there daily. There's a probation period of three months before the contract is confirmed.

• Keep the reception area neat and the coffee station stocked.
• Sort incoming post and book couriers for outgoing documents.
• Book appointments, meeting rooms and boardroom catering.
• Keep visitor and client details private under POPIA.
• Take clear phone messages and send them by email straight away.
• Check patients in, verify medical aid details and collect co-payments.
• Answer and transfer calls on a multi-line switchboard within three rings.

• Well presented, punctual and organised
• A warm, clear phone manner in English
• At least 1 year on reception or a front desk
• Matric
• Discreet with confidential information
• You can juggle a ringing phone and a waiting visitor at once

• Medical billing or practice software experience
• A second language common in your area
• Typing speed above 40 wpm

• Safe, secure parking
• Normal office hours, Monday to Friday
• Annual bonus (13th cheque) at many practices

• List the phone systems and booking software you have used; practices look for people who need little training.
• Answer the recruiter's call the way you would answer at work: greeting, your name and a smile in your voice.