Returns & Exchanges Desk Clerk (Retail)

This furniture retail branch in Boksburg needs someone friendly who can fix account problems while the queue moves. Good for someone who wants to build a solid track record they can put on their CV.

The site is in Boksburg; early starts mean public transport timing matters, so check your route before applying. Overtime comes up in peak season and is paid.

• Track parcels, reissue waybills and arrange redelivery at the counter.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Do SIM swaps and RICA registrations with proper ID checks.
• Update customer details and file signed forms for audit.
• Take payments, balance your till and bank cash at close.

• You can stay polite with a long queue watching
• Matric (Grade 12) certificate
• Retail hours, including Saturdays, Sundays and month-end
• Accurate with cash and paperwork
• Retail or customer service experience of at least a year
• Good on a computer and point-of-sale system

• A Customer Service NQF certificate
• Speaking the main local language of your area

• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons
• Staff discount on products

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.