Security Dispatcher (Armed Response) – Experienced

Night or day, a vehicle tracking control centre in Centurion never switches off, and neither does your focus on shift. This role rewards consistency more than flash.

Home base is a vehicle tracking control centre on the Centurion side of Gauteng. Shifts rotate, so you'll need to be flexible about days and nights.

• Talk down intruders over on-site speakers when the system allows
• Report camera faults and offline sites to the technicians
• Keep call-out times and client passwords up to date
• Pull and save video footage for incident investigations
• Answer alarm signals and phone clients to verify them
• Hand over open incidents clearly at shift change

• Matric
• Able to stay focused through 12-hour day and night shifts
• Good memory for sites, streets and procedures
• PSIRA registration, Grade C or higher

• Experience on a CCTV or alarm monitoring platform
• Speaking more than one local language

• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.