Security Dispatcher (Armed Response)

Sharp eyes and a calm voice are the tools of the trade at a remote video monitoring centre in Prospecton. It suits someone who likes knowing exactly what a good day's work looks like.

The site is in Prospecton; early starts mean public transport timing matters, so check your route before applying. You'll start with a short induction before working on your own.

• Pull and save video footage for incident investigations
• Monitor live CCTV feeds and zoom in on suspicious movement
• Answer alarm signals and phone clients to verify them
• Dispatch the nearest response vehicle over the radio
• Log every event and action on the monitoring software

• Matric
• Good memory for sites, streets and procedures
• Computer literate and quick on a keyboard
• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone

• Call centre work in the past
• CCTV operator short course

• Indoor, air-conditioned work environment
• Training on the monitoring software
• Path to senior controller or supervisor

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.