Tour Desk Agent (Waterfront)

At this game lodge in Pinetown, you'll turn bookings into happy stays. It's the kind of job where doing the basics well every day gets you noticed.

This post is Pinetown-based, with most of your time spent at a game lodge. Start date: as soon as possible for the right person.

• Take card pre-authorisations and settle folios at checkout.
• Manage OTA bookings coming in from online travel channels.
• Book shuttles, dinner reservations and game drives for guests.
• Handle complaints at the desk and log them for the duty manager.
• Allocate rooms and pass early check-ins to housekeeping.

• You can work rotating shifts, including nights
• Honest with cash and card payments
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Clear spoken and written English

• Meals on duty and uniform supplied
• Discounted stays across the group
• Paid system training in the first month

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.